If you encounter a problem, such as issues with signing in or payouts, our support team is here to assist you. You can create a support ticket using this link.
When submitting a ticket to our support team, please include your username and describe your issue in as much detail as possible. This helps us to investigate your case and resolve your problem as quickly as possible.
Not sure whether you need to contact Support? Here’s a breakdown of the most common questions subjects our support team can assist you with:
Account recovery
Payouts and account balance
Streak counts
Coins
Other general issue
If you’re dealing with a safety issue, please report the user. You can find instructions on how to report someone here. If you received a notification that your account violated our Community Guidelines, please contact us at [email protected].
To learn how to verify your profile, please refer to this article.