FAQ

Frequently Asked Questions (FAQ)


General

What is favorited?

Favorited is a mobile live-streaming app designed to enhance interactivity between streamers and their audiences. It includes a unique interactive game layer and built-in features that make the audience an active part of the live-streaming experience, allowing viewers to engage directly with streamers in real time.

What platforms is Favorited available on, and how do I get started?

Favorited is available for both iOS and Android.. To begin, download the app from the App Store or Google Play, and create an account using your phone number, Apple ID, or Google account.

Do you have a Discord server?

Yes! We invite all users to join our community on Discord. Your feedback and insights help us continually improve the Favorited experience for everyone.


Account and Payment

How do I initiate a payout?

To initiate a payout, please ensure your balance is at least 5,000 coins. Once you meet this requirement, follow these steps:

  1. Go to your profile page and select "Settings."

  2. Navigate to "Manage Balance" to request your payout, by tapping “Withdraw”.

For your first withdrawal, tapping "Withdraw" will direct you to a Stripe page, where you’ll be prompted to enter your personal and banking details to get paid.

How long does it take for a payout to reach my account?

Users can initiate a payout at any time. Once requested, payouts are processed through Stripe and typically take 5-7 business days for domestic transactions. International payouts may take longer to complete.

How do I update my payout information?

To edit your withdrawal account details, follow these steps:

  1. Go to your profile and select "Settings."

  2. Tap on "Manage Balance."

  3. Under your existing withdrawal account, select "Edit Accounts."

  4. Enter your updated information and save changes.


Support

How can I report a bug?

To report a bug, please visit our Discord and post in the #report-bugs channel. Be sure to include the following details:

  • Favorited Username

  • Device (e.g., iPhone, Android, phone model)

  • Time of Occurrence

  • Description of the Issue

How do I get verified on your platform?

You can submit your request in-app by going to the Profile tab and tapping ‘Verification’

How can I report someone that is harassing me?

To report an issue, please fill out this form. Include your Favorited username, the username of the account in question, and a detailed description of the issue. Attach screenshots if possible to help us address your concern quickly.

How can I submit a Data Subject Access Request (DSAR)?

To request access to, correct, or delete your personal data, you can submit a Data Subject Access Request (DSAR). Please visit our DSAR form where you'll be guided to provide the necessary details to process your request.