What happens to a Favorited account when a user passes away?
We understand that managing a loved one’s digital presence after their passing can be difficult. At Favorited, we are committed to handling these situations with compassion and care.
If a Favorited user has passed away, we can work with a verified family member or legal representative to close the user’s account and delete their data, in accordance with our privacy and data retention policies.
How can I request the deletion of a deceased user’s account?
To request the deletion of an account belonging to a deceased user, please contact us via email at legal@favorited.com. Include the following information in your message:
- Your full name and relationship to the deceased user
- The username or email address associated with the deceased user’s account
- A brief explanation of your request
We will respond to your inquiry and provide guidance on the documentation required to process the request.
What documents will I need to provide?
We require valid documentation demonstrating your authority to act on behalf of the deceased user. This may include:
- A copy of the death certificate
- Proof of your relationship or authority, such as:
- A copy of the will or estate documentation appointing you as executor or administrator
- A court order or power of attorney
- A copy of the will or estate documentation appointing you as executor or administrator
- Government-issued identification
Please note that we may request additional information to verify the legitimacy of the request and protect the privacy and security of our users.
How can I prepare for the future of my Favorited account?
It’s a good idea to plan ahead and take steps to manage your digital presence in the event of your passing. Here are a few recommendations:
• Designate a digital executor in your will or estate plan who can manage or close your online accounts.
• Store your login credentials securely in a password manager that allows for emergency access, or in another safe place accessible to trusted family members or legal representatives.
• Consider writing instructions for how you’d like your digital accounts to be handled, including whether you’d like them to be deleted or preserved.
Proactive planning can ease the burden on your loved ones and help ensure your wishes are respected.