Enforcements & Appeals

When a user reports behavior to us or contacts us regarding an enforcement action, we carefully review the content, considering all aspects of the incident related to the possible violation.

Enforcements

According to our community guidelines, our moderation team thoroughly reviews all reported violations, considering factors such as context and intent.

Violations can occur across various areas of our platform, including profile pictures, chats, livestreams, and coin fraud. When your account is reported, we carefully investigate the events during the relevant timeframe.

Enforcement actions are determined based on the severity of the violation and the user’s history of prior infractions.

If favorited takes enforcement action against your account, you will receive a notification regarding your suspension. For more information or clarification about your suspension, please contact our Safety Team at [email protected].

Appeals

We understand that mistakes can happen—we’re all human. While we enforce account actions to ensure your safety and that of others on the platform, we also aim to help users better understand our Community Guidelines (although we highly recommend taking a few minutes to review the guidelines yourself)

If you believe your account was suspended in error, experienced issues going live, or encountered another safety-related problem, please don’t hesitate to contact us at [email protected].

For payment-related concerns or other issues, our Support Team is available via live chat to answer your questions and provide assistance.