An Unexpected Error Occurred

Enable Camera Access in Chrome

If you see, “an unexpected error occurred,” it might mean you have to enable camera and audio permissions in your browser.

Open Chrome Settings

  1. Open Google Chrome.

  2. Click the Settings Icon on the navigation bar.

    Website interface showing a live link and settings icon for user interaction.

  3. Select Site Settings.

    Site settings option highlighted in the browser's secure connection menu.

  4. Click the Camera dropdown and select Allow.

    Camera permission settings with options to allow or ask for access.