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Troubleshooting iRig

Updated

Setting Up iRig on Your iPhone

Previously Connected iRig

If the iRig has already been connected to your iPhone, follow these steps to reset the connection:

1. Open the Settings app.

2. Go to Sounds & Haptics.

3. Scroll down and tap Headphone Safety.

4. Select USB Audio Accessories.

5. Tap Forget All USB Audio Accessories to remove any previously recognized devices.

New iRig Connection

If you are connecting the iRig for the first time:

1. Plug the iRig into your iPhone using the appropriate cable.

2. If a prompt appears asking whether you are connecting headphones, select Headphones.

Verify iRig Connection

  1. Check Physical Connections:
    • Ensure the iRig is plugged into your computer or mobile device.
      Note: We have found that plugging the iRig directly into your computer works better than using a hub.
    • If using iRig with a smartphone, confirm that you are using the correct adapter (Lightning to 3.5mm or USB-C to 3.5mm, if necessary).
    • If using iRig HD or iRig Pro, verify that it is powered on.
  2. Confirm Device Recognition:
    • For Windows, click Control Panel > Sound > Recording Tab and check if iRig is listed.
    • For Mac, open System Settings > Sound > Input and ensure the iRig is detected.
    • If the device is not detected, try using a different USB port or restarting your computer.

Set iRig as the Default Audio Input

For Windows:

  1. Right-click the sound icon in the system tray and select Sounds.
  2. Click the Recording tab.
  3. Select iRig and click Set as Default Device.
  4. Click Apply and OK.

For Mac:

  1. Open System Settings > Sound.
  2. Under Input, select iRig.

Configure iRig in OBS

  1. Open OBS Studio.
  2. Go to Sources and click the + icon.
  3. Select Audio Input Capture.
  4. Name the source, then click OK.
  5. In the Device dropdown, select iRig.
  6. Click OK and check the Audio Mixer to ensure input is detected.

Adjust Audio Levels

  1. In OBS Audio Mixer, ensure the iRig input level is not muted.
  2. Click the gear icon and select Advanced Audio Properties.
  3. Set Audio Monitoring to Monitor and Output to hear the audio in real-time.

Fix No Sound or Low Volume Issues

For Windows:

  • Open Sound Settings > Device Properties > Additional Device Properties.
  • Under the Levels tab, increase the microphone volume.
  • Under the Enhancements tab, disable any audio enhancements that may interfere.

For Mac:

  • Go to Audio MIDI Setup (Press Cmd + Spacebar and search for it).
  • Select iRig and check if it’s muted or has low input gain.
  • Adjust the format to 44.1 kHz or 48 kHz if needed.

Resolve Latency or Distorted Audio

Reduce Latency:

  • In OBS, go to Settings > Audio.
  • Under General, set Sample Rate to match iRig’s settings (44.1 kHz or 48 kHz).
  • Under Advanced, set Audio Monitoring Device to Default or your preferred output.

Fix Distorted Audio:

  • Check the gain control on iRig if available and lower it to prevent clipping.
  • Reduce background noise using OBS Noise Suppression (click the gear icon in Audio Mixer > Filters > Noise Suppression).
  • If using iRig HD or iRig Pro, update its firmware via IK Multimedia’s website.

Test and Restart

  1. Restart OBS and reconnect the iRig device.
  2. If the issue persists, restart your computer and try again.
  3. Test the microphone in another application (e.g., Voice Recorder, GarageBand) to rule out OBS-specific issues.
  4. If none of the steps work, try using a different USB port or cable.

Still Having Issues?

If you’ve tried all steps and iRig still isn’t working with OBS, you can contact IK Multimedia support or visit the OBS forums or you can always contact support@favorited.com.

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